#stratChat: When Shared Services stop adding Strategic Value

#StratChat takes place every Thursday at 14h00 UK/London time (see local time).

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When Shared Services lose their Strategic Voice:
What's really going on?

Hello Fellow Strategist,

A long-time #stratChatter recently shared a telling story.

Over 12 years, his HR partner at a large multinational shifted from being a close strategic ally—almost a co-manager for the team—to something far more transactional. Their focus narrowed to enforcing policies and trimming costs. The strategic edge faded.

Assuming no-one chooses to add less value, why would this happen?

This week at #stratChat, we’re tackling that shift. We’ll explore:

How economic cycles shape HR and other Shared Service's role in strategy
What happens when leadership changes or KPIs shift
Whether organisational maturity quietly sidelines strategic input
And how tech, outsourcing, or even subtle cultural shifts alter HR’s power and position

And most importantly, how do we stop functions from becoming strategically disengaged.

🎤 Come with your stories.
🧠 Stay for the insights.
📅 Leave with sharper strategic instincts.

📅 When? Thursday at 14h00 UK time
📍 Where? Online via Zoom

👉 When the time comes: click https://www.stratnavapp.com/StratChat/ZoomLink 🚀

See you there!

Happy Strategising,
Chris

Founder of StratNavApp.com

P.S. Got thoughts already? Just hit reply—I’d love to hear your thoughts in advance.

P.P.S. #StratChat is free and open to anyone with an interest in business strategy development and execution. Invite your colleagues and join the discussion!

👉 Sign up here: https://www.stratnavapp.com/stratchat/signup 🚀

P.P.P.S. To make sure you keep getting these emails, please add chris@stratnavapp.com to your address book.

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